Why use Telegram for ecommerce?

Telegram offers bot-native UX, group support, inline mode, and zero per-message cost — ideal for ecommerce use cases that need fast, low-cost broadcast and Q&A.

How do I create a Telegram bot for ecommerce?

Create a bot with @BotFather, paste the token into Aurum, and your AI agent is live on Telegram in under a minute.

Telegram for ecommerce

A Telegram AI bot for ecommerce.

Run product drops and customer support from one Telegram bot. Your AI agent processes orders, shares restock alerts, and routes complex tickets to humans.

What your AI bot does on Telegram

Order status and tracking lookups
Returns, refunds, and exchange flows
Personalized product recommendations
Cart-abandonment recovery messages

"Our WhatsApp agent now closes 18% of conversations into a second purchase. It pays for itself daily."

— Marco P., DTC apparel founder

Create your Telegram AI bot →

Telegram AI bots for other industries

real estate dental clinics law firms startups restaurants

From the journal

Telegram guides for ecommerce

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